The biggest online streaming platform, Netflix has been at the center of attraction for millions of users for these many years. Netflix is home to more than 1000s of different series, movies, and tv shows. However, users have faced errors while streaming their content. One of the common errors that occur is m7353-5101 which displays over your screen just after text -“whoops, something went wrong” appears while streaming.
But what is the reason behind this code?
This Netflix error code M7353-5101 mainly occurs because of your browser’s extension which conflicts with Netflix and hinders it from working properly. Extension of your browser can prevent your streaming service.
How to Fix the Netflix Error Code M7353-5101?
Rebooting your device is the primary and most basic solution for resolving this error code but if it does not, look at the below-mentioned methods to fix this problem.
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1. Turn off Browser Extensions
Maximum times it’s your browser’s extension that obstructs the smooth working of Netflix and ends up causing this error and disabling such unnecessary extensions is the solution. So for this follow these steps for respective browsers.
Google chrome
Step 1. Open browser, in the address bar type – chrome://extensions/ this phrase and click on enter
Step 2. Then, an index of extensions and add-on displays. Select on remove button to disable or remove all extensions. Or select all the toggle buttons displayed on extensions and disable them.
Firefox
Step 1. Open Firefox’s add-on managing tab or press this Ctrl + Shift + A hotkey.
Step 2. On the left side of the add-on tab, the extension section will be displayed. Click on extensions
Step 3. Select all the toggle buttons and turn off or remove all extensions
2. Clear your Browser’s Cookies
Sometimes The browsing data such as cookies from malicious websites can be the cause of this occurring error. To clear the browser’s cookies follow these steps for your respective browser.
Google Chrome
Step 1. Go to history on your browser and then navigate to the clear browsing data option. Or, Open the browser and use Ctrl + Shift + Del hotkey.
Step 2. As a clear browsing data tab appears, from the time range tap on “all time”.
Step 3. From the same tab, click on cookies and cache data category
Step 4. And in the end, Press on the clear data option.
Firefox
Step 1. Open browser and click on menu option and select options
Step 2. Click on privacy and security section and navigate to cookies and site data option and then click on manage data
Step 3. In order to remove all cookies click on remove all shown option
Step 4. Click on save changes and once removing of cookies is done then select ok.
Or go through these steps –
Step 1. Click on about: preferences#privacy in the address bar and press enter.
Step 2. Select clear data option
Step 3. Select cookies and check the boxes.
Step 4. Click on the clear button.
4. Disable Proxy Server
If you have enabled a proxy server then disabling it can solve this error. Follow these steps –
Step 1. Click and hold Windows + R to open the run prompt.
Step 2. Give the input- inetcpl.cpl in the run and click on enter.
Step 3. Upon entering, the internet properties window appears Then navigate to the Connections tab.
Step 4. Click on LAN settings.
Step 5. Deselect all the options including use a proxy server option. And the only box to be selected is “automatically detect setting box”.
Step 6. Press on ok and click on Apply button.
Step 7. Reboot your device.
Try streaming again via Netflix and check if the error still persists or not.
5. Update Chrome’s Widevine Content Decryption Module
If your decryption software is not up to date or isn’t updated then it can cause multiple browser issues and can be the major reason behind this error. Updating Chrome’s Widevine Content Decryption Module can fix Netflix error M7353-5101. Steps to update are as follows –
Step 1. Open Chrome and type this in the address bar – chrome://components/and then press enter.
Step 2. Search for the Widevine Content Decryption Module and you will find this in the list if you are using the official version of chrome.
Step 3. Click on the check for update button.
Step 4. Once it is updated, restart chrome and Netflix.
Check if the error still persists or not.
6. Update Windows 10
When your device’s operating system is not compatible with the application, then this can also cause this error to appear, to fix this update your operating system, Windows 10. To update, follow these steps –
Step 1. Click Windows + S hotkey and the search utility appears.
Step 2. In search box type – update and then click on check for updates.
Step 3. Press the check for updates button and then it’ll display the upgraded version ( if available) that needs to be installed.
Step 4. Then click on the download and install option To update your windows 10.
7. Don’t Utilize Secondary Displays
Users use multi-display functions on their operating system and use secondary display units such as dual monitors. Such secondary display units can hamper your streaming experience and cause this Netflix error m7353-5101 to occur. In order to solve this, removing such secondary displays can be helpful. Remove these secondary displays and try to stream content via Netflix again and check if the error still persists or not.
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Conclusion
Whenever a user wishes to stream content online, Netflix is what pops up in our heads. Netflix is a very well-known application to stream huge amounts of content online Smoothly. But such errors just like errors- m7353-5101 do occur and can hinder your streaming Experience but that’s not to worry at all, above mentioned methods to fix this error will surely solve this error. Hope these above-mentioned fixing ways can be of great help.
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